
corporate travel, executive meetings, special events
and VIP transportation across Kenya.
Booking & Reservations
How to reserve a chauffeur, change your plans and what to expect.
How do I book a vehicle?
You can book by contacting our team directly by phone, email or through the booking request on our website. Share your travel date, time, pickup location, destination and vehicle requirements, and our team will assist you.
What is the minimum booking time?
We recommend booking as early as possible, especially for airport transfers, corporate travel and larger groups. Same-day requests may be accommodated subject to vehicle and chauffeur availability.
Can I make changes to my booking?
Yes. Contact us as soon as possible with your booking reference and the requested changes. Changes are subject to vehicle and chauffeur availability and any applicable booking terms.
Is there a cancellation policy?
Cancellation terms depend on the type of booking and how close the cancellation is to the scheduled journey. Please confirm the applicable terms with our team at the time of booking.
Our Fleet
The vehicles available for your journey and how to choose between them.
What types of vehicles do you have in your fleet?
Our fleet includes executive sedans, luxury SUVs, premium vans and vehicles suitable for group and event transportation. Availability depends on the date and journey requirements. View the full fleet.
Can I request a specific vehicle class?
Yes. Tell us your preferred class when you book: First Class, Business Class, Premium Economy, Economy, or Vans & Buses. We will confirm the best available match for your date and journey.
Do you have vehicles for safaris and game drives?
Yes. We offer a dedicated Safari & Game Drives fleet and safari transport service. Contact us with your itinerary and group size.
Pricing & Payments
How journeys are priced and how payment is arranged.
What payment methods do you accept?
Payment arrangements can vary depending on the service and booking. Our team will confirm the applicable payment method and terms when your journey is arranged.
How is the price of a journey determined?
Pricing depends on the service, vehicle class, route, duration and any special requirements. Send us your itinerary and our team will advise on the cost before you confirm.
Are there any additional charges?
Some journeys may involve extras, such as extended waiting time or additional stops, depending on the service. Our team will explain anything that applies when your journey is arranged.
Safety & Insurance
Our standards for chauffeurs, vehicles and passenger peace of mind.
Are your drivers professionally trained and vetted?
Our chauffeur service is built around professionalism, discretion and passenger comfort. Chauffeurs are selected and managed with these standards in mind.
Is insurance cover provided for my journey?
Please contact our team for details of the insurance cover that applies to your booking, and we will be happy to provide them.
Airport Transfers
Smooth arrivals and departures, for commercial flights and private jets.
Do you provide airport transfers?
Yes. We provide chauffeur-driven airport transfers, including pickups and drop-offs for business travellers, VIPs, families and groups. Learn more about airport transfers.
What details should I share for an airport pickup?
Please share your flight number, arrival date and time, number of passengers and luggage, and your drop-off location so our team can plan your pickup.
Do you handle private jet arrivals?
Yes. We offer private jet transfers. Share your aircraft arrival details and our team will coordinate your journey.
Corporate & Groups
Transport for teams, conferences, weddings and special events.
Do you offer corporate accounts and long-term rentals?
Yes. We can support recurring corporate transportation and tailored travel requirements. Contact our team to discuss your organisation's needs.
Can you transport groups to conferences and events?
Yes. We provide conference transport and chauffeur services for special events and weddings, including group movements using our vans and buses.
General
About Comfleete, where we operate and how to reach us.
What services do you offer?
We offer airport transfers, corporate transfers, conference transport, executive concierge, point-to-point chauffeur travel, private jet transfers, wedding chauffeur services, and safaris & game drives. See all services.
Do you operate outside Nairobi?
Our services can support journeys beyond Nairobi depending on the vehicle, route and booking requirements. Contact us with your itinerary and we will advise on availability.
How can I contact you?
Call +254 117 560 000 or email info@comfleete.com. Our office is on the 8th floor, Purshottam Place, Westlands, Nairobi.
Still have questions?
If you can't find the answer you're looking for, our team is just a call or email away. We're happy to help with special requests and custom travel plans.
